SHIPPING AND WARRANTY

SHIPPING STATEMENT

We proudly offer FREE worldwide shipping via DHL, UPS and FEDEX! Please note that we require 1 to 2 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 3 to 5 business days. Please consider any holidays that might impact delivery times.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, Please contact us immediately at info@achedaway.com if you believe you have provided an incorrect shipping address.

 

WARRANTY STATEMENT

 

Achdaway products are manufactured with high-quality parts designed to last. If any malfunctions occur, your limited warranty covers:

• ACHEDAWAY device & motor - 2 years

• ACHEDAWAY Lithium-ion batteries - 6 months

•ACHEDAWAY Massage Attachments - 90 days (You can order new massage attachment at www.achedaway.com)

If the product fails due to defects in materials or design process within one year, the company will repair or replace parts or replace new products for free, except in the following cases:


1.Improper human use or damage to the equipment caused by transportation.


2.Unauthorized disassembly and repair of this equipment.


3.Failure to follow the instructions.


4.The product is damaged due to the abnormal storage or maintenance environment of the customer.


5.If the proof of purchase date is not provided, the company will have the right to refuse the warranty.

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