We proudly offer FREE worldwide shipping via DHL, UPS and FEDEX! Please note that we require 1 to 2 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 3 to 5 business days. Please consider any holidays that might impact delivery times.
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, Please contact us immediately at INFO@ACHEDAWAY.COM if you believe you have provided an incorrect shipping address.
Please reach out to our Customer Service Team at INFO@ACHEDAWAY.COM. We will do our best to cancel your order before it is processed and shipped. If the item has already been shipped, we will work with you to ensure it is returned.
We want you to love your Achedaway as much as we do. If there is any reason you are not satisfied with yourAchedaway, you have 30 days to return it with a money-back guarantee, no questions asked.
1. Returns are accepted within the first 30 days from the date of purchase. If you are within your first 30 days, please reach out to our Customer Support Team via email at email@example.com.
2. Once we receive your email, Our customer support team will send you address for return. We do not cover the shipping cost for the returned device. We advise that you hold onto your tracking information as we are not responsible for lost packages by the carrier.
3. Once we receive the return device to our warehouse, it will take approximately 2 business day to process a refund.
4. Once we issue the refund, it can take 5-7 business days for it to reflect in your original method of payment.
If you have any questions at all regarding our Returns Policy please reach out directly to us at firstname.lastname@example.org and one of our customer support specialists will help within 1 business day.